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The Arnold Consultancy operates in many different industries and with companies of all sizes.
Below is a selection of our customers' comments:
McDonald’s Europe Ltd.
"The Process Analysis and Design methodology encouraged us to take a fresh look at our Development processes in McDonald’s UK. Starting with a blank sheet of paper, instead of with current process models, encouraged us to think about what mattered to our stakeholders. We could then design our processes to address all their requirements, without the constraints of imposed departmental structures and responsibilities.
We not only identified what we needed to do better – and in some cases for the first time – but we were also able to strip out those redundant activities which had developed over time for purely internal reasons. The new processes were more efficient, and, through having the stakeholders’ requirements at their core, afforded us opportunities to make our business objectives easier to achieve."
Stephen Douglas, Director of Implementation, McDonald's Europe Ltd.
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Dentists' Provident Society
"Dentists’ Provident’s aim has always been to promote its members’ interests in the most thorough and efficient ways possible by providing them with high quality income protection and long-term savings solutions.
The Arnold Consultancy’s methodology helped us to define and implement our business processes, and the supporting IT systems, so that they directly address the needs not only of our members, but also of the other stakeholder groups who are important to our business efficiency. As a result we are now uniquely well placed to service our members throughout their careers, and into retirement."
Farrukh Mirza, Chief Executive, Dentists’ Provident Society
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